Envera Health Support
We support our healthcare partners by assisting in the management of call volumes through a combination of people and technology. Unlike a traditional call center model, our people-first strategy is built around dedicated teams of Patient Access Coordinators (PACs) that provide a coordinated and consistent experience to patients. Acting as an extension of your internal team, Envera’s PACs lighten the administrative load and enhances your ability to provide core services to patients— while boosting scheduling volumes and positioning your organization for growth.
Patient Access Solution Dials in Patient Data
Case Study
Patient Access Solution Dials in Patient Data
A large health system was experiencing a decline in patient satisfaction along side diminished appointment bookings and an increase in no-shows. At the time of service many patients would complain about...
7 Advantages Of Partnering With A Healthcare Call Center
Ebook
7 Advantages Of Partnering With A Healthcare Call Center
In an age of instant gratification, consumers expect more convenience, access and ease from companies they do business with. Facing long hold times, limited office hours, and no appointment availability, consumers go elsewhere for their...
Envera's Competitive Advantage
Quick Read
Envera's Competitive Advantage
No matter where you are in the Patient Access game, you can play the Envera Card and skip ahead. Whether simply filling in gaps in service or optimizing your access for growth, a partnership...