Create a Unified Front Door
With the right combination of people and technology, Envera Health delivers custom engagement solutions that mirror care culture and function as an extension of your team.
The Seamless Experience Patients Expect
At Envera Health we understand that the patient access experience impacts everything that comes after, from treatment to the revenue cycle. This is why we position ourselves as a comprehensive engagement partner, different than a traditional contact center model, developing customized solutions to create a coordinated and consistent experience for a more unified “front door.” We utilize an in-depth discovery process that seeks to understand internal processes, reveal areas for improvement, and assess patient access needs.
Inspire Loyalty, Ensure RetentionEquipped with these insights, we provide you with a dedicated team of Patient Access Coordinators trained to adopt the workflows and values unique to your organization. The result is a fully customized solution designed to fit into your existing processes, improve the patient experience, and evolve with the needs of your practice and patient community— while extending care culture to the patient access experience in a way that inspires patient loyalty and retention.
Our Standard Features
- Appointment Scheduling
- Patient Registration & Insurance verification
- Routine Patient Inquiries
- Appointment Reminders & Rebooking
- Proactive Outreach & Reengagement
- Marketing Campaign Support
Interested In Learning More?
Envera Health's Patient Engagement Solutions can tackle a wide range of your pain points as it relates to patient access and patient experience. Explore other reasons why Envera Health can be the perfect partnership for you.