With the right combination of people and technology, Envera Health delivers custom engagement solutions that mirror care culture and function as an extension of your team.
Better Outcomes, Better Revenue
Research indicates that the average no-show rate for any practice or specialty is nearly 20%. Minimizing no-show rates is not just important for revenue, it impacts your other patients’ ability to receive timely care. In addition to effective schedule management, a robust reminder strategy is one of the most effective ways to mitigate no-shows and cancellations. Envera Health’s patient access solution comes with a proven reminder program that improves the efficiency of your practice.
Envera Health SupportWe support our healthcare partners by assisting in the management of call volumes through a combination of people and technology. Unlike a traditional call center model, our people-first strategy is built around dedicated teams of Patient Access Coordinators (PACs) that provide a coordinated and consistent experience to patients. Acting as an extension of your internal team, Envera’s PACs lighten the administrative load and enhances your ability to provide core services to patients— while boosting scheduling volumes and positioning your organization for growth.
Patient Access Solution Dials in Patient Data
A large health system was experiencing a decline in patient satisfaction along side diminished appointment bookings and an increase in no-shows. At the time of service many patients would complain about...
7 Advantages Of Partnering With A Healthcare Call Center
In an age of instant gratification, consumers expect more convenience, access and ease from companies they do business with. Facing long hold times, limited office hours, and no appointment availability, consumers go elsewhere for their...
Envera's Competitive Advantage
No matter where you are in the Patient Access game, you can play the Envera Card and skip ahead. Whether simply filling in gaps in service or optimizing your access for growth, a partnership...
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Envera Health's Patient Engagement Solutions can tackle a wide range of your pain points as it relates to patient access and patient experience. Explore other reasons why Envera Health can be the perfect partnership for you.