Custom Outsourced Services
With the right combination of people and technology, Envera Health delivers custom engagement solutions that mirror care culture and function as an extension of your team.
One-of-a-kind Service Solutions
In today’s competitive health market, any advantage can be critical. Patient Access functions as a health system’s front door –scheduling, centralized management of important data, care questions, outbound communications, and prescription refills among many other things, that facilitate the patient journey. This positions call management an important part of the revenue cycle, ensuring a steady flow of patients means business continuity. Considering staffing and budgetary challenges health systems are facing, it’s not surprising that many are looking to outsource their call center operations.
The Envera DifferenceBut trusting a third-party service provider with your patients can be difficult. That’s why Envera positions itself as more than a contact center, we offer a comprehensive engagement partnership. From our proprietary discovery process that investigates the preferences and unique needs of your organization to the development and training of dedicated Patient Access Coordinators who can represent your brand while extending the values of care culture to patient interactions over the phone.
Benefits Of Custom Outsourcing
- Advanced Technology & Infrastructure
- Accountability to service
- Proactive outreach
- Ability to drive growth
- Freed internal resources
- Consistent performance
- Centralized call management
- Resource management
Interested In Learning More?
Envera Health's Patient Engagement Solutions can tackle a wide range of your pain points as it relates to patient access and patient experience. Explore other reasons why Envera Health can be the perfect partnership for you.